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Call Center Representative Preferred Bilingual English/Spanish at Elevations Credit Union - ApplyBlast

Call Center Representative Preferred Bilingual English/Spanish

Elevations Credit Union

15 days ago

4.1 on Glassdoor

Broomfield, Colorado, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Call Center Representative serves as a trusted Member Solutions Guide, providing exceptional phone support for account maintenance, transactions, and troubleshooting to create outstanding member experiences. This hybrid role in Broomfield, Colorado, requires a bilingual English/Spanish speaker to assist members with existing products and educate them on new offerings and self-service capabilities. The position involves maintaining operational excellence, adhering to financial regulations, and fostering a culture of integrity and respect within the credit union.

Responsibilities

Engage with members to resolve account issues and provide product education
Process transactions and troubleshoot account problems while ensuring compliance
Identify opportunities to educate members on online self-service capabilities

Skills

About Elevations Credit Union

elevationscu.com

Headquarters

Boulder, Colorado, United States

Company Size

501-1000 employees

Founded

1952

View Profile

Elevations Credit Union is a member-owned financial cooperative that provides consumer and business banking services, including checking and savings accounts, loans, credit cards, mortgages, and online banking. It primarily serves communities in Colorado.