Call Center Representative - Roadside Assistance
American Automobile Association(1 month ago)
About this role
A remote AAA Roadside Assistance Call Center Representative who serves as the first point of contact for members experiencing vehicle emergencies. The position is part of a 24/7 operation delivering member-focused support and is backed by comprehensive training. It offers a work-from-home setup with structured performance goals and opportunities for tenure-based pay growth and advancement.
Required Skills
- Customer Service
- Call Handling
- Empathy
- Communication
- Multitasking
- Microsoft Teams
- Outlook
- GPS
- Traffic Safety
- Dispatching
Qualifications
- High School Diploma, GED or Equivalent
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