Call Center Representative - Roadside Assistance
American Automobile Association(1 month ago)
About this role
A remote Roadside Assistance Call Center Representative for AAA serves as the first point of contact for members experiencing vehicle distress, providing immediate support and ensuring member safety. The role operates within a 24/7 call center environment, with comprehensive training provided to deliver consistent, high-quality service.
Required Skills
- Customer Service
- Call Handling
- Communication
- Multitasking
- Empathy
- Dispatch Coordination
- Maps GPS
- Microsoft Teams
- Outlook
- Attention To Detail
Qualifications
- High School Diploma
- GED
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