Call Center Representative - Roadside Assistance
American Automobile Association(1 month ago)
About this role
A remote AAA Roadside Assistance Call Center Representative serves as the first point of contact for members experiencing vehicle-related distress, providing immediate support and reassurance. The role operates within a 24/7 call center environment, includes comprehensive training, and offers opportunities for advancement and performance-based incentives.
Required Skills
- Customer Service
- Call Handling
- Empathy
- Communication
- Multi-Tasking
- Microsoft Teams
- Outlook
- GPS Knowledge
- Dispatching
- Documentation
Qualifications
- High School Diploma or GED
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