Call Center Representative – Roadside Assistance
American Automobile Association(1 month ago)
About this role
A remote Roadside Assistance Call Center Representative is the first point of contact for members needing emergency roadside help, delivering timely support and ensuring member safety and satisfaction. The role operates in a fast-paced 24/7 environment with comprehensive training provided and opportunities for advancement.
Required Skills
- Customer Service
- Call Handling
- Multitasking
- Verbal Communication
- Written Communication
- Empathy
- Dispatch Coordination
- GPS Navigation
- Microsoft Teams
- Problem Solving
Qualifications
- High School Diploma
- GED
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