Call Center Representative Spanish Bilingual - Roadside Assistance
American Automobile Association(1 month ago)
About this role
A remote, bilingual (English/Spanish) Call Center Representative for AAA Roadside Assistance serving as the first point of contact for members needing emergency roadside support. The role is part of a 24/7 operation and offers comprehensive training, career advancement, and tenure-based pay increases. The position emphasizes delivering a high-quality member experience and support while working from home.
Required Skills
- Bilingual Spanish
- Customer Service
- Call Handling
- Multitasking
- Empathy
- Communication
- Microsoft Teams
- Outlook
- GPS Knowledge
- Map Reading
Qualifications
- High School Diploma or GED
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