Call Center Representative
BCS(5 days ago)
About this role
A Call Center Representative at BCS provides a white-glove phone support experience for inbound and outbound callers, serving as a primary point of contact to ensure client satisfaction. The role centers on high-volume phone interactions, supporting vendor registrations, payment troubleshooting, and customer inquiries. This position is based in Parsippany, NJ and is critical to client retention and success.
Required Skills
- Customer Service
- Outbound Calling
- Inbound Calls
- CRM
- Phone Etiquette
- Bilingual Spanish
- Communication
- Problem Solving
- Sales
About BCS
bayshorechristianschool.orgBayshore Christian School is a private, faith-based school in South Tampa (near Bayshore Blvd) that combines rigorous academics with Christian values. Serving early childhood through upper divisions, BCS offers college‑preparatory curriculum with technology integration, a media center, and guidance and counseling services. The school provides admissions support, financial aid and scholarships, and resources for military and international families, plus campus tours and virtual events. Families choose BCS for its community‑centered environment, experienced faculty, and emphasis on spiritual formation alongside academic excellence.
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