Call Center Representative
Latitude Inc(2 days ago)
About this role
A Call Center Representative supporting participants and external partners by providing empathetic and efficient customer service. The role involves handling inquiries, verifying benefits, researching issues, and documenting interactions, all with a focus on professionalism and care.
Required Skills
- Customer Service
- Communication
- Microsoft Office
- Problem Solving
- Empathy
- Phone Support
- Documentation
- Eligibility Verification
- Claims Processing
- Team Collaboration
Qualifications
- High School Diploma
About Latitude Inc
latitudeinc.netLatitude, Inc. is a Hanover, Maryland–based staffing and government services firm that provides industry-specific consulting, contract, contract-to-hire, and permanent placement across information technology, bioscience, engineering, accounting & finance, and manufacturing. The company also supports public-sector programs and holds past performance in IT, finance, and engineering contracts. Latitude connects employers and candidates with targeted recruitment, searchable job listings, and resume submission services to fill technical and professional roles.
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