Call Center Representative
New York Psychotherapy and Counseling Center
About this role
This role involves handling inbound and outbound calls in a medical or community mental health setting, providing customer service, triaging calls, scheduling appointments, and supporting clinical staff. It requires bilingual English and Spanish speakers with call center experience, working remotely with a temporary onsite training requirement.
Skills
About New York Psychotherapy and Counseling Center
nypcc.orgNew York Psychotherapy & Counseling Center (NYPCC) is a nonprofit community mental health organization in New York City dedicated to making high-quality mental health care accessible. The center provides psychotherapy, counseling, and psychiatric services for individuals, couples, families, and groups, emphasizing culturally responsive and trauma‑informed, evidence‑based care. Committed to “Caring for the Community,” NYPCC also engages in outreach, clinician training, and offers affordable, multilingual options to expand access across the city.
About New York Psychotherapy and Counseling Center
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for New York Psychotherapy and Counseling Center.
Salary
$40k – $48k
per year
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