TailWind Voice and Data
A Call Center Representative serves as the primary point of contact for clients, vendors, and suppliers, managing high volumes of inbound and outbound calls to resolve issues and document information. The role involves navigating internal systems to track service tasks, scheduling reminders for technicians, and collaborating across departments to ensure seamless service delivery.
Headquarters
Minnetonka, Minnesota, United States
Company Size
51-200 employees
Founded
2005
TailWind Voice and Data is an enterprise IT services provider focused on voice and data solutions for businesses. They combine professional services and "boots on the ground" field support to design, install, and maintain networks, unified communications, and VoIP infrastructure. TailWind provides managed services and project guidance to help enterprise deployments succeed. Their emphasis on local, on-site teams aims to deliver responsive troubleshooting and reliable ongoing support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TailWind Voice and Data.
21% below the average for this role