Call Center Representative

As a Call Center Representative, you will serve as the first point of contact for patients, referring doctor offices, and pharmacies, assisting them with inquiries, appointments, and medical information. You will play a vital role in delivering high-quality service by scheduling appointments, verifying patient information, and maintaining accurate electronic health records. The position requires handling high call volumes, resolving patient concerns, and collaborating with internal and external teams to ensure seamless patient care coordination.