Support Services Group
The Call Center Representative serves as the primary link between the company and its clients, providing top-notch assistance to current and potential customers over the phone. This role requires a personable and detail-oriented individual who can efficiently troubleshoot issues, field complaints, and build trusting relationships. The position involves handling inbound and outbound calls while utilizing CRM software to record interactions and recommend additional services.
Support Services Group focuses on people, technology, and solutions. Intelligent contact center and automation solutions. IT Support BPO Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Support Services Group.
33% below the average for this role