Kroll
The Call Center Representative handles inbound phone calls and emails from consumers and program administrators, providing Tier 1 customer service support for breach members and web support for online users. This role requires managing a high volume of tasks, maintaining confidentiality, and ensuring professional communication while adhering to company standards. The position is based in Nashville, TN, with a primary focus on delivering clarity and support within the Cyber Risk team's Identity Theft and Breach Notification practice.
Headquarters
New York, New York, United States
Company Size
5001-10000 employees
Founded
1972
Kroll is a global, independent provider of financial and risk advisory solutions that helps corporations, law firms, investors and governments manage complex disputes, compliance and security challenges. Its offerings include investigations and compliance, cyber risk and incident response, valuation and transaction advisory, restructuring and bankruptcy, litigation support, and data & analytics — all backed by proprietary data and technology. Kroll emphasizes impartial, expert-led advice and rapid crisis response across cross-border and regulatory matters. Organizations rely on it for risk mitigation, forensic and investigative work, and strategic financial and regulatory guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kroll.
38% below the average for this role
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