Call Center Representative

The Call Center Representative handles general information and inbound sales calls for the client site, supporting the sales team with seasonal group bookings, customer correspondence, and ancillary revenue products. This role provides prompt, courteous, and efficient service to clients and employees while maintaining a professional company image. The position requires managing B2C registrations, group bookings, and B2B client reservations, as well as assisting customers with new orders, edits, and inquiries.