Call Center Service Advocate I

CVS Health

4 months ago

3.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Contact Center Service Advocate I at Oak Street Health delivers patient-facing support within the Service Excellence Contact Center as part of CVS Health. This entry-level, full-time remote role contributes to an enhanced patient experience for Oak Street Health’s patient population and aligns with the company’s mission to build a world of health around every consumer. The position offers structured career progression and development opportunities within the contact center organization.

Skills

Qualifications

High School Diploma or EquivalentUS Work Authorization

About CVS Health

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.