Call Center Shift Supervisor

Clinical Careers Page(25 days ago)

Liberty, MOOnsiteFull TimeManager$67,365 - $90,756 (estimated)Call Center

About this role

The Call Center Shift Supervisor at Liberty Hospital leads and supports the call center team that handles hospital communications, switchboard operations, and paging systems. The role ensures consistent service quality and operational continuity across shifts while serving as a point of escalation and liaison within the health system.

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Required Skills

Leadership
Customer Service
Call Monitoring
Reporting
Paging
Switchboard
Communication
Training
Scheduling
Emergency Response

+2 more

Qualifications

High School Diploma
GED
Associate Degree

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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