Monument Health
The Call Center Specialist serves as the first point of contact for patients, families, and providers, handling inquiries about appointments, insurance, billing, and healthcare services. The role requires professional, empathetic communication, accurate documentation, and adherence to performance metrics, with opportunities for performance‑based bonuses.
Headquarters
Rapid City, South Dakota, United States
Company Size
1001-5000 employees
Founded
1973
Monument Health is an integrated healthcare system in Western South Dakota and Eastern Wyoming. Our hospital serves greater Rapid City & the Black Hills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Monument Health.
18% below the average for this role
Why Healthcare Talent Choose Workday-Driven Systems, Says Monument Health VP
Oct 6, 2025
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