Family & Children's Services of Mid-Michigan
The Call Center Specialist I serves as the first point of contact for individuals seeking services and current clients, handling incoming calls, providing information, and connecting callers to appropriate departments or team members. The role focuses on delivering a welcoming, supportive experience while ensuring confidentiality, accurate documentation, and coordination across programs and clinicians.
Family & Children's Services of Mid-Michigan is a nonprofit organization that has been serving the Great Lakes Bay Region since 1925, providing counseling, education, crisis intervention, and support services to individuals and families of all ages. Based in Midland, MI, they offer one-on-one counseling, peer support groups, school-based programs, and employee assistance services. Their mission is to inspire hope and wellbeing through compassionate, accessible mental health care for people regardless of age, background, or financial situation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Family & Children's Services of Mid-Michigan.
Family & Children's Services of Mid-Michigan didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role
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