Call Center Specialist I

The Call Center Specialist I serves as the primary point of contact for patients, answering incoming calls with warmth and professionalism to connect individuals to healthcare services. This role involves assisting with appointment scheduling, navigating service needs, and resolving patient inquiries with empathy and accuracy. The position requires maintaining confidential patient information, collaborating with clinic teams, and adapting to a fast-paced environment to support compassionate, equitable care.