Call Center Specialist (P&C)

The Call Center Specialist (P&C) delivers exceptional customer service in a fast-paced environment by handling inbound calls, chats, and task processing for personal lines insurance policies. The role involves answering policy questions, processing endorsements, handling cancellations, and assisting with billing inquiries while maintaining accuracy and meeting service standards. This position requires strong communication skills, multitasking abilities, and a commitment to providing a positive client experience.