Asurion

Call Center Supervisor - Amazon

Asurion

2 months ago
Clark Freeport Zone, Philippines
Hybrid
Full Time
Manager
0 applicants
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Asurion
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About this role

The Supervisor, Call Center Operations oversees the daily activities of a tech support call center, focusing on managing a team of representatives to ensure excellent customer service and meet sales and performance targets. The role involves coaching, training, performance management, and maintaining knowledge of hardware, operating systems, and products. It requires leadership skills to motivate staff and ensure operational efficiency.

Skills

Qualifications

Bachelor's Degree1+ Years Management Experience in Call Center
Asurion

About Asurion

asurion.com

N/A

About Asurion

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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