Call Center Supervisor | Site GDL
Thecallgurus
About this role
A Supervisor at The Call Gurus leads a team of agents in a call center environment, supporting lead generation and sales while maintaining quality and efficiency standards. The role involves team management, performance monitoring, and fostering a positive work culture.
Skills
Qualifications
About Thecallgurus
thecallgurus.comThe Call Gurus provides live answering and virtual receptionist services that help small and medium businesses manage inbound calls, capture leads, schedule appointments, and handle overflow or after‑hours coverage. Trained agents follow client scripts and workflows to deliver consistent messaging, take messages, and route calls or appointments as needed. The service is positioned to reduce missed calls, improve customer experience and conversion rates, and let businesses focus on core operations. Plans scale with call volume and business needs.
About Thecallgurus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$14k
per year