INflow Federal

Call Center Supervisor

INflow Federal

5 days ago
Bethesda, MD
Onsite
Full Time
Senior
0 applicants
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INflow Federal
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About this role

The Call Center Supervisor oversees the daily operations of a high-volume inbound call center, providing leadership and ensuring service quality standards are maintained. The role involves supporting a team of call center operators in a fast-paced, 24/7 environment, with a focus on operational performance and employee development.

Skills

Qualifications

High School Diploma or Equivalent
INflow Federal

About INflow Federal

inflowfed.com

INflow Federal is a government-focused technology and professional services provider that specializes in delivering solutions to the U.S. Department of Defense. The company positions itself as the DoD-tailored arm of the INflow family, offering secure systems integration, cloud and IT modernization, and program management support that meet federal acquisition and compliance requirements. INflow Federal emphasizes mission-aligned delivery, cybersecurity, and contracting expertise to help defense customers deploy and sustain critical capabilities.

About INflow Federal

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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