Med-Metrix
The Operations Supervisor for the Call Center leads and coordinates the daily activities of the customer service department within the medical billing industry. This role involves monitoring team performance, managing complex healthcare claims, and ensuring compliance with HIPAA and other federal regulations. Responsibilities include scheduling, training staff, resolving customer complaints, and preparing analytical reports for management.
Headquarters
Parsippany, New Jersey, United States
Company Size
1001-5000 employees
Founded
2010
Med-Metrix is a healthcare revenue cycle partner that delivers end-to-end solutions for hospitals and physician groups. They combine services — including patient intake, revenue integrity, revenue collection, and business insights & administration — with configurable technology stacks to streamline workflows and maximize revenue capture. Med-Metrix provides tailored tech stacks (Patient Intake, Revenue Integrity, Revenue Collection, Business Insights) and operational expertise to improve cash flow, compliance, and administrative efficiency. Their offering emphasizes technology-enabled automation and analytics to reduce denials and accelerate collections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Med-Metrix.
Med-Metrix didn’t post a salary, so this is our estimate from similar listings.
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