Hackett
The Call Center Support Agent serves as the frontline representative for a company, managing employee interactions through phone, email, and live chat to resolve HR, payroll, and time entry issues. This role focuses on delivering exceptional customer service while troubleshooting HR system problems and ensuring timely resolution of inquiries. The position requires collaboration with client teams and adherence to performance targets within a remote work environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role