Call Center Training Specialist
Monument Health
About this role
The Healthcare Call Center Trainer at Monument Health supports the patient call center by designing and maintaining training programs to ensure staff provide compliant and patient-centered services. The role reports to the Call Center Manager and focuses on staff development, quality assurance, and alignment with organizational goals.
Skills
Qualifications
About Monument Health
monument.healthMonument Health is an integrated healthcare system in Western South Dakota and Eastern Wyoming. Our hospital serves greater Rapid City & the Black Hills.
Recent company news
KELOLAND.comMedical clinic to join Monument Health
1 month ago
Argus LeaderMonument could lose millions due to Sanford Health expansion
Nov 25, 2025
KOTA Territory NewsMonument Health continues expansion with Box Elder medical facility
Jul 30, 2025
Cloud WarsWhy Healthcare Talent Choose Workday-Driven Systems, Says Monument Health VP
Oct 6, 2025
South Dakota News WatchSD hospital ratings: See how your hospital fared in 2025
Sep 8, 2025
About Monument Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Monument Health.
Salary
$45k – $56k
per year
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