Call Center Triage RN - Centralized Nurse Triage

Munson Healthcare

15 days ago

Traverse City, Michigan

Onsite

Full Time

Junior

0 applicants

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About this role

The RN at Munson Healthcare Nurse Triage Call Center provides front-line support by triaging callers, offering guidance, and directing them to appropriate care levels. The role involves effective communication with the care team and applying nursing knowledge to manage healthcare-related inquiries.

Skills

Qualifications

RN LicenseBSN (Preferred)

About Munson Healthcare

munsonhealthcare.org

Munson Healthcare is a not‑for‑profit regional health system serving northern Michigan that operates hospitals, specialty and primary care clinics, urgent care sites, and virtual visit services. It delivers acute care, surgical and specialty services alongside outpatient, preventive, and community health programs supported by a network of physicians and care teams. The system emphasizes patient‑centered access and community support—offering resources like nurse advice lines, guidance on where to go for care, visitor information, and telehealth options. Munson also manages centralized electronic health records and communicates systemwide updates and notices to patients and the public.