Call Center/Member Service Representative

This role involves performing a wide range of transactional duties to serve members in person, online, and by phone while building and maintaining strong member relationships. The representative is responsible for processing various financial transactions, including deposits, withdrawals, loan payments, and account openings, while ensuring compliance with credit union policies and regulations. The position also requires promoting credit union services, handling member inquiries, and troubleshooting concerns to deliver an optimal member experience.