Call Centre Agent
Astron Energy South Africa (Pty) Ltd(28 days ago)
About this role
A Call Centre Agent at FNB HSL delivers high-quality customer service through telephone and digital channels, serving as a primary point of contact to address and resolve client queries. The role supports customer satisfaction and continuous service improvement within the bank's call centre environment. It is part of a collaborative, adaptable team focused on operational excellence and effective change.
Required Skills
- Telephonic Communication
- Customer Service
- CRM Systems
- Cost Management
- Budget Management
- Problem Solving
- Product Knowledge
- Reporting
- Administration
- Compliance
+1 more
Qualifications
- NQF Level 5
About Astron Energy South Africa (Pty) Ltd
co.zaN/A
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