Call Centre Agent
Astron Energy South Africa (Pty) Ltd(28 days ago)
About this role
A Call Centre Agent at FNB HSL represents First National Bank in managing customer interactions across telephone and digital channels. The role centers on delivering high standards of customer satisfaction while supporting service quality, compliance, and continuous improvement within the bank's contact centre environment.
Required Skills
- Telephonic Communication
- Customer Service
- Cost Management
- CRM Systems
- Product Knowledge
- Reporting
- Compliance
- Time Management
- Data Analysis
- Client Investigation
Qualifications
- NQF Level 5
About Astron Energy South Africa (Pty) Ltd
co.zaN/A
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