Call Centre Agent
Astron Energy South Africa (Pty) Ltd(29 days ago)
Randburg, South AfricaOnsiteFull TimeJunior$0 - $0Customer Service
Apply NowAbout this role
A Call Centre Agent at FNB HSL is a customer-facing role within First National Bank, focused on representing the bank through telephone and digital interactions to support customer satisfaction and service improvement. The position sits in a collaborative, adaptable environment that values curiosity, diversity, and professional growth. It contributes to the bank's customer experience objectives while operating within FirstRand Group’s employment equity framework.
Required Skills
- Telephonic Communication
- Customer Service
- Cost Management
- CRM Systems
- Data Analysis
- Administration
- Compliance
- Reporting
- Time Management
- Product Knowledge
Qualifications
- NQF Level 5
About Astron Energy South Africa (Pty) Ltd
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