FNB South Africa
The Call Centre Agent handles inbound and outbound customer interactions, including calls, electronic communications, and queries, to ensure customer satisfaction and achieve business objectives. The role involves resolving customer complaints, delivering exceptional service according to SLA agreements, and collaborating with stakeholders to ensure query resolution. The agent is also responsible for maintaining documentation, adhering to governance standards, and contributing to a culture of service excellence.
Headquarters
Johannesburg, Gauteng, South Africa
Company Size
10001+ employees
Founded
1838
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FNB South Africa.
FNB South Africa didn’t post a salary, so this is our estimate from similar listings.