Call Centre Executive

Oracle

2 months ago

Dubai, United Arab Emirates

Onsite

Full Time

Medior

0 applicants

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About this role

The role involves managing the patient experience by handling incoming calls, booking appointments, and ensuring high-quality service in a hospital contact center. The job requires maintaining departmental KPIs, assisting patients professionally, and supporting continuous quality improvement initiatives.

Skills

Qualifications

Minimum 1 year experience as a contact center agent in a patient-focused environment

About Oracle

oraclecloud.com

Oracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.