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© All Rights Reserved. ApplyBlast.com
Ferva
The Call Centre Manager oversees daily operations to ensure exceptional customer service and drive performance towards organisational goals. This role involves leading the team through training and coaching while managing workforce planning, scheduling, and resource allocation. The position requires implementing quality assurance programs and performance strategies to optimise productivity and efficiency.
Discover HR that brings aligment back to your team with Ferva, currently serving over 40 SMEs across South Africa & a net promoter score of 79. Talk to us.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ferva.
Ferva didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role