Call Centre Operator (4on 4off) 12 Month FTC
KBR(5 months ago)
About this role
A Call Centre Operator on a 12-month fixed-term contract supporting KBR Government Solutions' government and defence projects. The role operates on a 4 on/4 off rotating shift pattern (mornings, afternoons and nights) within a busy contact centre and works under close supervision. This position sits within the organisation's customer-facing operations across diverse government programmes.
Required Skills
- Call Handling
- Data Entry
- Customer Service
- Complaint Handling
- Order Coordination
- Record Keeping
- Communication
- Shift Work
- Safety Compliance
- Issue Resolution
Qualifications
- GCSE in Maths and English
- Eligible For Security Clearance
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