Capita
Capita is seeking an experienced Quality Lead to oversee quality assurance across large-scale customer contact operations supporting public sector services. The role involves developing and maintaining quality frameworks, conducting audits and reviews, analysing trends, and partnering with operational leaders to drive continuous improvement and service readiness.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1984
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capita.
Capita didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role
Associate, Quality & Governance
MEASAT Global Berhad
Quality Manager - Inbound Contact Centre Operations
Oracle
Training & Quality Assurance Specialist
oraclecloudinfrastructure
Business Development Manager
GOV.UK
Quality Manager
Teleperformance
Training & Quality Assurance Specialist
oraclecloudinfrastructure