oraclecloudinfrastructure
The Call Centre Team Leader oversees a team of customer service representatives, ensuring performance targets are met and high standards of customer service are maintained. This role involves coaching and supporting the team, handling escalated customer issues, and driving team performance in a fast-paced environment. The position requires strong leadership, problem-solving abilities, and the capacity to optimize call centre operations.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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