Callcenter agent Serbia (remote)
Telemedi(1 year ago)
About this role
Telemedi is a digital healthcare company operating in 20+ global markets, delivering remote doctor consultations and AI-enabled medical solutions. The company partners with insurers, assistance providers, and healthcare organizations to scale telemedicine services. This entry-level Customer Service Specialist role is fully remote and supports Telemedi’s patient-facing services within its international team.
Required Skills
- Customer Service
- Patient Registration
- Appointment Booking
- Complaint Handling
- Medical Documentation
- Serbian
- English
- Microsoft Office
- Empathy
- Organization
About Telemedi
telemedi.comTelemedi is a telemedicine and digital health platform focused on enhancing the healthcare experience for insurance and travel assistance industries. The company prioritizes patient-centric services, aiming to restore the humane aspect of digital healthcare. By utilizing innovative technology, Telemedi provides seamless and comprehensive healthcare solutions tailored for businesses in the B2B sector, ensuring efficient and accessible medical support for users.
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