Candidate Experience Representative II

Cisive(1 day ago)

RemoteFull TimeMedior$40,000 - $50,000Customer Support

About this role

This role provides customer service and technical support to users of a pre-employment and onboarding portal, assisting with issues related to account access, data submission, and screening processes. It involves managing communication channels, resolving candidate concerns, and maintaining accurate records to ensure client satisfaction.

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Required Skills

Customer Service
Technical Support
Call Center
Microsoft Office
Web Applications
Troubleshooting
Communication
Problem Solving
Dispute Resolution
Data Management

About Cisive

cisive.com

Cisive is a single, trusted platform for your entire talent journey | Integrate and harmonize all of your talent processes across a core set of tools & services to help you overachieve your talent & business goals. Employee background checks, license monitoring, and drug screening services. Enhance your hiring process with our accurate, efficient, and comprehensive solutions tailored for healthcare, transportation, and more. Join our mission to create safer workplaces today.

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