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Canine Care Team Member at Ollie - ApplyBlast

Canine Care Team Member

Ollie

17 days ago

4.6 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role involves representing the Ollie brand voice and delivering a memorable customer experience to build long-term relationships with pet parents. The team member manages customer relationships across multiple channels, tracks feedback, and leads initiatives to improve the overall customer experience. The position requires a passion for pets, strong problem-solving skills, and the ability to work in a fast-paced environment.

Responsibilities

Represent the Ollie brand voice to current and prospective customers
Manage customer relationships across multiple channels including emails and phones
Develop and lead projects to improve the Ollie experience in Canine Care

Skills

Qualifications

Bachelor's Degree from an accredited four-year college or university

About Ollie

myollie.com

Headquarters

Reno, Nevada, United States

Company Size

51-200 employees

Founded

2016

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Ollie produces fresh, human-grade dog food made from real, clean ingredients that dogs love to eat. They create individualized meal plans tailored to each pup’s unique nutritional needs and deliver the customized food directly to customers’ homes across the U.S. Ollie positions itself as a convenient, higher-quality alternative to conventional pet food and provides customer care support and social channels for pet parents.