Car Delivery Customer Service
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana is a customer-facing team member supporting the company’s fast-growing used automotive retail operations and helping create a positive car-buying experience. The role is part of Market Operations and offers performance-based pay, comprehensive benefits, and advancement opportunities. Applicants are expected to have prior customer-facing experience and a focus on safety and compliance.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Inspection
- Driving
- Paperwork
- Recordkeeping
- Physical Stamina
- Communication
- Safety Compliance
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary (Within 90 Days)
- Chauffeur's License (State-Specific)
- Vehicle Verifier License (CA)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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