Card Disputes Analyst

Careers at Tide(1 year ago)

HybridFull TimeJunior$51,763 - $69,689 (estimated)Financial Crime

About this role

A Dispute Analyst within Tide’s Ongoing Monitoring team helps protect members and maintain the integrity of payment processes by supporting fraud prevention and regulatory compliance. The role operates in a fast-paced, customer-focused, 24/7 environment and involves close collaboration with internal teams and external partners to ensure fair outcomes for customers.

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Required Skills

Fraud Investigation
Transaction Monitoring
Chargebacks
Query Response
Document Review
Compliance
Decision Making
Network Analysis
Outbound Calls
Communication

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About Careers at Tide

tidecleaners.com

Tide Cleaners is a consumer-facing dry cleaning and laundry brand that provides professional garment care—dry cleaning, wash & fold, stain removal, alterations—and related services. The company emphasizes quality cleaning plus modern convenience through mobile ordering, app-based pickup & delivery and smart locker collection across a national network of franchised and company-operated locations. Launched under the Tide brand, Tide Cleaners leverages Tide’s cleaning expertise and consistent standards to simplify garment care for busy consumers and partner properties.