CEFCU

Card Member Services Manager

CEFCU(11 days ago)

Peoria, ILOnsiteFull TimeSenior$76,232 - $89,599Member Service
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About this role

This role is a managerial position overseeing Tier 2 member service staff at CEFCU, focusing on ensuring quality service, staff development, and dispute resolution related to credit and debit card transactions. The position emphasizes leadership, process management, and maintaining high member satisfaction in a financial services environment.

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Required Skills

  • Customer Service
  • Call Center
  • Transaction Disputes
  • Team Leadership
  • Financial Services
  • Data Management
  • Systems Support
  • Payment Processing
  • Underwriting
  • Project Management

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