Card Member Services Representative I
CEFCU(26 days ago)
About this role
A Member Service Representative at CEFCU is part of the member service team delivering professional, knowledgeable, and caring support to credit union members. The role supports CEFCU’s account and card programs and helps uphold the credit union’s service standards and member-focused mission. The position operates within CEFCU’s contact channels and participates in the organization’s customer-facing initiatives.
Required Skills
- Customer Service
- Card Services
- Fraud Reporting
- Transaction Processing
- Account Maintenance
- Conflict Resolution
- Critical Thinking
- Microsoft Office
- Data Entry
- Regulatory Knowledge
Qualifications
- High School Diploma or Equivalent
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