Care Access Line Nurse

The Care Access Line Nurse serves as the initial point of contact for individuals and families seeking services through Midland Care Connection, providing information about available programs and assessing patient needs through telephone interviews and clinical assessments. This role involves coordinating referrals and admissions, completing documentation, and providing nursing guidance and emotional support to ensure compassionate and timely access to services. The nurse may also provide direct patient care and conduct visits across care settings as needed to support efficient admissions and organizational growth.