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Care Center Representative at Modivcare - ApplyBlast

Care Center Representative

Modivcare

3 days ago

2.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Care Center Representative role at VRI involves responding to emergency and non-emergency calls to provide comfort, support, and peace of mind to individuals and families during critical moments. This fully remote position requires monitoring medical alerts, maintaining accurate records, and troubleshooting alarm systems while ensuring compassionate customer service. The role demands strong communication skills, the ability to work independently, and proficiency with multiple computer systems.

Responsibilities

Answer emergency and non-emergency calls to determine priorities and dispatch responses
Monitor medical alerts and alarms while providing compassionate customer support
Record call details and dispatches into a database while maintaining accuracy

Skills

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

View Profile

Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.