Charlie Health Behavioral Health Operations

Care Coach Lead

Charlie Health Behavioral Health Operations(11 months ago)

HybridFull TimeManager$93,189 - $123,034 (estimated)Clinical Operations
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About this role

Charlie Health is seeking a Care Coach Lead to oversee and mentor a team of care coaches supporting clients through virtual behavioral health treatment. The role blends people leadership with direct client support and close collaboration with clinical teams to help clients navigate their mental health journey. This position emphasizes compassionate, high-quality care delivery within a growing organization focused on expanding access to personalized treatment.

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Required Skills

  • People Management
  • Team Leadership
  • Coaching
  • Mentoring
  • Performance Metrics
  • KPI Reporting
  • Client Support
  • Crisis Support
  • Clinical Collaboration
  • Program Improvement

+2 more

Charlie Health Behavioral Health Operations

About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.

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