Care Connection Specialist

The Care Connection Specialist enrolls eligible new members into care management services at ACA/NY, a not-for-profit organization dedicated to supporting individuals with Intellectual and Developmental Disabilities. This role involves guiding individuals and families through the CCO intake and enrollment process, ensuring compliance with OPWDD and DOH regulations, and maintaining accurate records. The position requires collaboration with community providers and supervisors to facilitate seamless service access and manage enrollment trends.