Care Coordinator - W 82nd
Spear Physical and Occupational Therapy(1 month ago)
About this role
The Care Coordinator at Spear Physical and Occupational Therapy serves as the primary front-desk contact for patients at the W 82nd Street clinic in New York City. The role focuses on creating a welcoming environment, managing patient flow, and supporting an out-of-network patient experience. It sits within a highly collaborative, community-focused practice that emphasizes empathy, clear communication, and clinical excellence. The position contributes to a patient-centered culture aligned with SPEAR’s core values and reputation as a leading outpatient therapy provider.
Required Skills
- Customer Service
- Patient Coordination
- Phone Etiquette
- Email Communication
- Appointment Scheduling
- Multitasking
- Attention To Detail
- Team Collaboration
- Empathy
- Hospitality
+2 more
Qualifications
- BA or BS Degree Preferred
About Spear Physical and Occupational Therapy
spearcenter.comSpear is a New York City physical therapy and performance center that delivers individualized, evidence‑based care for musculoskeletal injuries, post‑surgical rehabilitation, sports performance, and chronic pain. Their team of licensed physical therapists combines manual therapy, movement retraining, strength and conditioning, and tailored home programs to restore function and reduce pain. Spear emphasizes one‑on‑one treatment, measurable outcomes, and close collaboration with physicians, coaches, and trainers. They serve a broad clientele ranging from weekend warriors and office workers to competitive athletes and performing artists.
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