Care Coordinator

The Care Coordinator at Tend is a pivotal role responsible for managing the full patient journey, from initial check-in to post-visit follow-up, while serving as the primary point of contact between the front desk and clinical staff. This position involves educating patients on treatment plans, guiding them through financial options, and proactively managing the studio schedule to ensure optimal capacity and patient care. The role requires strong communication skills to advocate for patients, resolve issues in real time, and drive treatment acceptance through transparent and empathetic interactions.